CTGMC uses the most advanced security measures to protect your money, identity, and personal information—24 hours a day, 7 days a week.
Every account is protected by multiple overlapping security systems.
All data transmitted between you and CTGMC is protected by military-grade TLS/SSL encryption.
Two-factor authentication and one-time passcodes add an extra barrier beyond your password.
Instant notifications for suspicious activity so you can act before any damage is done.
Log in securely using Face ID, Touch ID, or fingerprint recognition on supported devices.
Your personal and financial data is stored in AES-256 encrypted databases with zero plaintext exposure.
You are never responsible for unauthorized transactions reported promptly on any CTGMC card.
Our security operations center monitors all accounts around the clock for anomalous behavior.
Misplaced your card? Freeze and unfreeze it instantly from the mobile app or online portal.
A multi-step security lifecycle guards every transaction and login.
Every account undergoes rigorous KYC (Know Your Customer) verification at signup. Government ID, liveness checks, and address validation ensure only real, authorized users access accounts.
Logins are protected by 2FA, device recognition, and behavioral analytics. Sessions are time-limited and encrypted end-to-end. Unrecognized devices trigger immediate verification challenges.
Every transaction is screened in real time against fraud models trained on billions of data points. Unusual patterns trigger holds, alerts, or step-up authentication before funds move.
You receive instant push notifications, SMS, or email alerts for logins, transactions, and balance changes. You are always in the loop—no surprise activity goes unnoticed.
If fraud is detected, our security team freezes affected accounts, contacts you directly, and initiates a full investigation. Most cases are resolved within 48 hours.
Empower yourself with knowledge to avoid the most common scams.
If you believe you've been a victim of fraud, report it here and our security team will investigate promptly.
CTGMC meets and exceeds industry security and compliance standards.
Licensed and regulated by the Swiss Financial Market Supervisory Authority (FINMA). Reg. No. CH-660.4.982.371-8 • Licence FINMA-B-00312/2014.
Payment Card Industry Data Security Standard Level 1 certified for all card transactions.
Independently audited for security, availability, and confidentiality controls annually.
International standard for information security management systems, certified and maintained.